“What used to be time-consuming and repetitive admin work is now part of a well-paced, automated care cycle. This shift has allowed our team to focus more on meaningful customer interactions—things that truly build connection. It’s helped us make the member journey more seamless and precise, ultimately bringing our brand closer to each customer.”

"With the Insight module bringing together sales opportunities, customer spending, account ownership, and interaction history, our management team can finally evaluate performance based on real data—not just gut feeling. It’s made communication within the team a lot smoother, and more importantly, it’s helped us define clear benchmarks. Now, our sales reps know exactly what kind of customer engagement drives better results."

“After implementing Vital BizForm, not only did we significantly reduce paper usage, but we also gained easy access to approval status and the flexibility to quickly adapt built-in templates. The biggest benefit has been the time saved.”

"Implementing Vital Knowledge was just the beginning; the real value lies in continued use and maintenance. We're committed to feeding knowledge into the system and creating a positive cycle where the more it's used, the more helpful it becomes."

“CHENHOW MARBLE implements Galaxy Software Services’ Vital CRM, leveraging digital tools to deliver more refined and personalized services, with KSC Thinktank Co., Ltd. CHENHOW MARBLE also transformed its sales management model, enabling data-driven decision-making and more efficient meetings.”

Over the last ten years, we've updated our store POS and ERP systems every few years, but we've always stayed with the Vital CRM from Galaxy Software Services. They really understand the importance of customer relationships and what matters most to customers. They don’t just help solve problems—they keep bringing in fresh tech and services, which is why we've kept working with them all these years.

“In sales management, the team leverages the note-taking feature to record key customer information, allowing managers to log in at any time to track project progress. During sales meetings, representatives can directly access their notes for reporting, saving the trouble of cumbersome Excel files and enabling managers to gain real-time business insights more efficiently."

“Under Chairman Ming-Hung Tsai’s leadership, I.N.T. International INC successfully transformed from a textile material supplier into a leader in the dyeing and finishing industry. By implementing GSS’s Vital NetZero solution, the company has achieved self-initiated carbon accounting, laying a vital foundation for its sustainable transition.”

"Galaxy Software Services offers a range of cloud solutions that support various aspects of business operations, making it an ideal choice for small and medium-sized enterprises."

"GSS's consulting services have greatly enhanced the success of our system implementation, making them an invaluable partner in our dual transformation toward digitalization and sustainability."